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Thales Addresses Inclusivity with Its “Voice Payment Card”

Voice of Payment, a payment innovation that brings autonomy and convenience to the visually impaired, from Thales.



Voice of Payment Card from Thales.

Paris, TechnoBusiness EU Thales (Euronext Paris: HO), a global leader in advanced technologies, today most banking services are not adapted for people with disabilities. 90% of visually impaired people have once in their life faced fraud or encountered a mistake at a point of sales.

This statistic prompted Thales to develop a solution which offers trust and autonomy to people with impaired vision in their daily payment experiences. This unique innovation that vocalises each step of a transaction, is now certified by Visa and Mastercard.

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There is a global commitment to promoting diversity and inclusion to build a better environment for all. In collaboration with its partner Handsome, Thales decided to use its innovation to offer inclusive solutions in the payment area.


To benefit from it, the Voice Payment Card users just have to install an app on their mobile phone, which is uniquely associated with their card. Each time they make a payment, the mobile app vocalises the amount of the transaction before letting users validate it with their secret code.

The Thales Voice Payment Card works as a connected device that gets the amount from the point of sales terminal.

The Thales Voice Payment Card works as a connected device that gets the amount from the point of sales terminal and communicates it to the mobile app via Bluetooth. The customer can then hear the information either through the phone’s speaker or through earphones. This one-of-a-kind solution is about to be commercialized soon by several banks, convinced of its interest.

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At Thales we know innovation has the potential to solve a multitude of issues. That’s why, with the support of Handsome1 and based on Thales’ key expertise in developing secure and convenient payment solutions, we decided to tackle concerns faced by blind and visually impaired people.

“Since then, it appeared that the solution has proven to be useful for other disabilities. All in all we are thrilled to see our innovations contribute to building more sustainable and responsible payment solutions.” said Bertrand Knopf, Vice President Banking and Payment Services at Thales.


—Richard O. Kimberly, TechnoBusiness EU ● Photo: Thales