[Virtual Summit] Addressing Challenges of Cross-border E-commerce to Increase Customer Satisfaction in Southeast Asia

Cross-border e-commerce has been a major development trend of international trade and globalization. Despite significant opportunities, however, the support systems for cross‑border e‑commerce may not always be up to scratch. There are several challenges that must be addressed including the exchange of data and information, delivery of goods and services, the payment, regulations, and the seamless links between the virtual and physical part of e-commerce networks.

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