Dmall Gains Momentum in Southeast Asia with AI-Driven Retail Platform

As one of China’s largest retail digital solutions providers, Dmall serves nearly 600 retail clients across 11 countries and regions.

“Southeast Asia is one of the world’s most dynamic retail markets, but also one of the most operationally complex.”

Singapore, TechnoBusiness SG ● As retailers across Southeast Asia face rising operational complexity, shifting consumer expectations and margin pressure, demand is growing for integrated, real-time retail operating systems.

Dmall Inc. (02586.HK) is supporting this shift with a unified retail operating platform that connects core retail functions, improves execution efficiency and enhances visibility across stores, supply chains and customer touchpoints.

As one of China’s largest retail digital solutions providers by revenue and gross merchandise volume, Dmall serves nearly 600 retail clients across 11 countries and regions. Its platform has been shaped by large-scale deployments in complex retail environments, including long-standing work with Wumart Group, Metro, Lawson, 7-Eleven South China and SM Group in Southeast Asia.

Dmall’s recent collaboration with Cold Storage Singapore marks a milestone in supporting retail digital transformation across Southeast Asia. Completed within seven months, the project covered 87 stores across supermarket, hypermarket and express formats, consolidating multiple systems into a single platform across supply chain, merchandising and store operations.

“The transition was completed with minimal disruption to our operations,” said Lim Boon Chiong, Managing Director of Cold Storage Singapore. “We are seeing early improvements in product availability and replenishment, supported by better visibility across our supply chain and store network.”

The platform has also contributed to more consistent store execution and a more reliable customer experience. The first phase provides a foundation for the next stage of development, including AI-driven capabilities to further support product availability, freshness management and operational efficiency.

Dmall and Cold Storage Singapore plan to extend their cooperation to the fuel and convenience store format in June 2026, reflecting a deepening partnership and a shared commitment to creating greater operational value across retail formats.

“Southeast Asia is one of the world’s most dynamic retail markets, but also one of the most operationally complex,” said Zhongwei Ren, Partner and Chief Strategy Officer of Dmall. “By combining operational integration with AI-driven capabilities, Dmall aims to help retailers build more adaptive, scalable, and efficient operations.”●

MICHAEL T. KHEILTON/TechnoBusiness SG